terms of service / privacy policy

Dogs Trained Right
Terms of Service / Privacy Policy

Effective Date: March 5, 2025

1. Acceptance of Terms By accessing or using the services provided by Dogs Trained Right ("we," "our," or "us"), including our website, SMS communications, and dog training programs, you agree to comply with these Terms of Service.

2. Services Provided Dogs Trained Right offers professional dog training services, including in-person training, online courses, and personalized dog behavior consultations. Additional services include promotional communications via SMS and email to those who opt-in.

3. User Responsibilities

Provide accurate and complete information when registering for our services.
Respect appointment schedules and cancellation policies as communicated.
Use our services in compliance with all applicable laws and regulations.

4. Messaging Policy By opting in to receive SMS communications, you consent to receive messages related to appointments, promotions, and dog training tips. You may opt-out at any time by replying STOP. Message and data rates may apply.

5. Payment and Fees

Payment terms for services will be communicated at the time of booking.
All payments must be completed before or at the time of service delivery unless otherwise agreed upon.

6. Liability Disclaimer Dogs Trained Right is not liable for any damages or losses related to the use of our services or failure to comply with our training recommendations. Results may vary depending on individual circumstances.

7. Cancellations and Refunds

Cancellations must be made at least 24 hours in advance to avoid charges.
Refunds are provided at our discretion based on the circumstances of each case.

8. Changes to These Terms We may update these Terms of Service from time to time. Any changes will be posted on our website with an updated effective date.

9. Governing Law These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law principles.

10. Contact Information For questions about these Terms of Service, please contact us at: Email: dogstrainedright@gmail.com Phone: (312) 305-0403 Address: Turtle Rock, Irvine, CA

Effective Date: March 5, 2025

1. Introduction

Dogs Trained Right (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dogstrainedright.com or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, mailing address, and any information you provide directly to us.

• Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, access times, and the pages you viewed.

• Cookies and Tracking Technologies: We may use cookies to collect information about your activity on our website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage our services.

• To send you promotional and marketing communications.

• To respond to your inquiries and provide customer support.

• To improve our website and services.

• To send SMS notifications, including appointment confirmations and promotional messages.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as SMS messaging providers.

• Legal Compliance: When required by law or to respond to legal processes.

• Business Transfers: In the event of a merger, sale, or transfer of our business.

5. SMS Messaging and Opt-Out

By providing your phone number, you consent to receive SMS messages from Dogs Trained Right. You may opt-out at any time by replying STOP to any SMS message you receive. Message and data rates may apply.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no security measures are 100% effective.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or delete your personal information.

• Opt-out of certain data sharing practices.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at dogstrainedright@gmail.com.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

• Email: dogstrainedright@gmail.com

• Address: Turtle Rock, Irvine, CA

• Phone: (312) 305-0403

9. Changes to This Policy